Flower Patch, Salt Lake City, UT - Customer Flower Reviews
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Total reviews: 14998 reviews | Star Rating: 4.74
| 5 Star ★★★★★ |
12,780
|
85.21% |
| 4 Star ★★★★☆ |
1,340
|
8.93% |
| 3 Star ★★★☆☆ |
373
|
2.49% |
| 2 Star ★★☆☆☆ |
221
|
1.47% |
| 1 Star ★☆☆☆☆ |
284
|
1.89% |
Real Customers, Real Reviews
All reviews are from verified Flower Patch customers. Our verified reviews require a validated order number, purchase date, and email address. They are collected, certified, and monitored by an independent, dedicated review company, See What You Send, Inc., that does not allow reviews to be filtered or deleted, unless requested directly by the customer.
Reviewed By:
Karla Jenkins
Karla Jenkins
Feb 25, 2020
Love getting a picture. So great. Thanks SO much
Reviewed By:
Melinda
Melinda
Feb 25, 2020
Flower Patch! Is A-MAZING! Sending flowers was a breeze! I needed them to arrive this afternoon and Flower Patch helped me pick a bouquet and place my order!! It went smoothly, the price is great! All around good experience! I will use them again for sure!
Reviewed By:
VLCM
VLCM
Feb 25, 2020
LOTS BETTER. I REALLY APPRECIATE YOUR EFFORT IN MAKING IT RIGHT. THANK YOU FOR YOUR HELP AND FOR THE BEAUTIFUL FLOWERS YOU PROVIDE.
Reviewed By:
Heidi
Heidi
Feb 25, 2020
Lovely
Reviewed By:
VLCM
VLCM
Feb 25, 2020
THIS IS NOT THE ARRANGEMENT I ORDERED. AND THE ANIMAL IS SOOOO NOT THE BEAR I REQUSTED. I AM NORMALLY VERY PLEASED WITH MY ORDER BUT THIS TIME I AM VERY UNHAPPY.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 25, 2020
It was a pleasure speaking with you today, and being able to correct and provide the product in which you were looking for. Thank you again for you feedback, as this helps us to continue to move from ... More
It was a pleasure speaking with you today, and being able to correct and provide the product in which you were looking for. Thank you again for you feedback, as this helps us to continue to move from GOOD to GREAT!
Regards,
Sean H
The Bear you requested is in the bag. Please give us a call so we can fix what you would like fixed on the arrangement before it gets sent out. This is why we love our PICTURE SERVICE, so we are able to insure we are delivering what it is your wanting.
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Regards,
Sean H
The Bear you requested is in the bag. Please give us a call so we can fix what you would like fixed on the arrangement before it gets sent out. This is why we love our PICTURE SERVICE, so we are able to insure we are delivering what it is your wanting.
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Reviewed By:
Craig Dade.
Craig Dade.
Feb 25, 2020
Thank you for the beautiful arrangement. We appreciate it very much. You have always done a fantastic job on flowers that I've sent whether for this occasion of for my wife.
Reviewed By:
Karen Ballew
Karen Ballew
Feb 25, 2020
Flowers arrived on time and were exactly as the photo showed. She loved them!
Reviewed By:
Dmitry Novik
Dmitry Novik
Feb 25, 2020
Looks good, but I can't really see the flowers...
Reviewed By:
SCoon
SCoon
Feb 25, 2020
The arrangement is pretty, and the young woman who took my order was accommodating. But, I feel that for $75, the arrangement is a bit sparse. I thought it would be bigger with a few more flowers.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 25, 2020
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve... More
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Reviewed By:
Christy Boswell
Christy Boswell
Feb 25, 2020
Love it & appreciate the picture! I will be using you again in the future.
Reviewed By:
Natalie
Natalie
Feb 25, 2020
I liked the flowers, beautiful
Reviewed By:
Annette Potter
Annette Potter
Feb 25, 2020
Beautiful, fast delivery! Very friendly and helpful.
Reviewed By:
Tracey
Tracey
Feb 24, 2020
Perfect! You guys did a great job! Thanks so much. ?
Reviewed By:
DJS
DJS
Feb 24, 2020
looks beautiful, thx!
Reviewed By:
Dk
Dk
Feb 24, 2020
GORGEOUS!!! I ONLY buy from Flower Patch!! Easy online ordering and FANTASTIC customer service by sending a pic of the actual flowers sent w/delivery confirmation later!!
Reviewed By:
M.O.
M.O.
Feb 24, 2020
BEAUTIFUL
Reviewed By:
Javiera Caldera
Javiera Caldera
Feb 24, 2020
I want to Thank the staff at Flower Patch for such a beautiful arrangement. My HR manager was blown away. You guys are amazing! God Bless! :)
Reviewed By:
Corey
Corey
Feb 24, 2020
This looks awesome! Thanks!
Reviewed By:
Tami
Tami
Feb 24, 2020
The red flower looks a bit questionable. but the rest of it looks great!
Reviewed By:
Al Reese
Al Reese
Feb 24, 2020
We live out of state, and you guys always do a great job for us when we need flowers sent in Utah. Thanks for being there for us over the decades.
Reviewed By:
Linlee
Linlee
Feb 24, 2020
Beautiful and quick same day delivery
Reviewed By:
Eileen Pratt
Eileen Pratt
Feb 24, 2020
Thank you They were beautiful and just what I had expected. They had arrived on time as well. Thank yo so much!
Reviewed By:
Smith
Smith
Feb 23, 2020
Was for my Motherinlaws birthday. Had it delivered to her work. She was so happy. Arrangement came on time and was put together beautifully. Thank you!
Reviewed By:
Angela
Angela
Feb 23, 2020
I ordered a “get well” balloon and a Happy birthday balloon was delivered instead. My niece, who received the flowers, let me know that two of her daisies are already dying.
Responded To By:
Amy Hawke / General Manager
Amy Hawke / General Manager
Feb 24, 2020
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve... More
Thank you for taking the time to communicate to us why our product/service did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
I will be in contact with you today in regards to this issue to make the best attempt in regaining your confidence in our company and providing you with a replacement/solution to exceed your expectations with this matter. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind Regards,
Sean Heaps
Call Center Manager-Flower Patch-Corporate Office
Less
Reviewed By:
Diane P
Diane P
Feb 23, 2020
So happy with this!!! It made her birthday so special!!! Thanks so much
